Help & support
Contact Support and track your ticket
Send CourtSpot a question from Messages and keep the conversation, replies and ticket status together in one place.
Pictures use example accounts and venues. Check current prices and availability in CourtSpot; app labels may differ from the website examples.
Updated 2:33 PM, 31 Oct 2026 · Times shown in the Philippines
Step 1 of 3
Open Support in Messages
Sign in and open Messages. Find CourtSpot support and open the support-ticket list. Choose New ticket to start a new question.Contact SupportWebsite example · Tap the picture to enlarge
1Open Support from Messages
Step 2 of 3
Explain what happened
Choose a topic, add a short subject and describe the issue. Include the guide title and step, venue name or booking reference when useful, then send the ticket.Website example · Tap the picture to enlarge
1Describe the issue and the step where you got stuck
Step 3 of 3
Read replies and follow the status
Return to Messages → Support and open your ticket. Read the team’s replies, check the ticket status and reply in the same conversation if more information is needed.Contact SupportWebsite example · Tap the picture to enlarge
1Read replies and follow the ticket status in Messages
Still need a hand?
Send Support the guide title and the step where you got stuck. Keep passwords, sign-in codes and identity documents out of messages.